Privacy & Cookie Policy

This website is owned and operated by Alana Kivowitz, Licensed Clinical Social Worker, Inc (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy & Cookie Policy explains what information we collect, how we use it, and your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.

1. Information We Collect

A. Information You Voluntarily Provide

When you:

  • Submit a contact form

  • Request a consultation

  • Subscribe to a newsletter

We may collect:

  • Name

  • Email address

  • Phone number

  • Any information you choose to include in your message or intake forms

Note: Contact form communications are for scheduling and administrative purposes only and are not a substitute for clinical sessions. Highly sensitive medical or mental health information should be shared only in a session or through SimplePractice’s secure messaging.

B. Automatically Collected Information

When you visit this website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website

This information is collected through cookies and similar technologies.

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries

  • Improve website performance

  • Understand general website traffic patterns via Google Analytics

  • Prepare for advertising campaigns through Google Ads

  • Maintain website security

We do not sell your personal information.

3. Cookies & Tracking Technologies

This website uses cookies and similar tracking technologies to enhance user experience, understand website use, and deliver advertising.

Types of cookies we use:

  • Essential Cookies – Required for basic site functionality

  • Analytics Cookies – Track site usage through Google Analytics

  • Marketing Cookies – For Google Ads campaigns and related tracking

You can manage your cookie preferences using the cookie banner displayed on first visit or through your browser settings.

For more information about Google’s policies and opt-out options: Google Privacy & Terms.

4. Third-Party Services

We may share limited information with third-party services necessary to operate the website and manage appointments:

  • Google Analytics & Google Ads – For website analytics and advertising

  • Squarespace – Website hosting

Please review their privacy policies for details on their data practices.

5. Data Retention

We retain personal information only as long as necessary to:

  • Respond to inquiries and manage appointments

  • Fulfill administrative and legal obligations

  • Comply with applicable privacy laws

You may request deletion of your personal information at any time (see Section 7).

6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information. However, no system can guarantee complete security.

7. Your Privacy Rights

California Residents (CCPA)

Under the California Consumer Privacy Act, you have the right to:

  • Access your personal information collected by us

  • Request deletion of personal information

  • Know whether your personal information is sold or disclosed

  • Opt-out of marketing or sales of personal information

We do not sell your personal information.

To exercise your rights, contact us at: alanaLCSW@alanakivowitz.com

EU Residents (GDPR)

If you are located in the European Economic Area, you may have the right under General Data Protection Regulation to:

  • Access, correct, or delete your personal data

  • Restrict or object to processing

  • Request data portability

To exercise these rights, contact: alanaLCSW@alanakivowitz.com

8. “Do Not Sell” Disclosure

We do not sell personal information as defined under California law.

9. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact

If you have questions about this policy or your personal information, please contact:

Alana Kivowitz, Licensed Clinical Social Worker Inc
Email: alanaLCSW@alanakivowitz.com